Improved service desk Key Performance Indicators
Increased efficiency in the collaboration with customers
Positive effects on customer satisfaction
CI Customer Interface
Customer Event Ticket Calendar
Admin Customer ID Service
Attachment Delete
Flexibility, integration and administration possibilities
ITSM features for ITIL-compatible workflows
100% system reliability
SES is the world-leading satellite operator and the first to deliver a differentiated and scalable GEO-MEO offering worldwide, with more than 50 satellites in Geostationary Earth Orbit (GEO) and 12 in Medium Earth Orbit (MEO). SES focuses on value-added, end-to-end solutions in two key business units: SES Video and SES Networks. SES Techcom Services, as a part of the SES Networks business unit, is specialized in designing and deploying tailored ground stations and services.
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